Frequently Asked Questions
Everything you need to know about our heritage craftsmanship and services.
What is the standard shipping timeframe?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unused merchandise in original packaging within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I care for my leather boots?
To maintain the quality of your leather, we recommend regular cleaning with a soft cloth and applying a high-quality leather conditioner. Avoid prolonged exposure to direct heat or water.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.